Backing up your CRM Customisations!

Posted by on 25 March 2009 | 0 Comments

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Oh the irony of it. As IT professionals we always harp on about backing up, continuity planing and disaster recovery, but how many of us practice it and how many of our customers don’t!

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Following up with detail

Posted by on 21 March 2009 | 0 Comments

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CRM has this great feature that allows you to click on a button and create a follow up action. You can create a task, appointment, phone call just by clicking on this button.

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