Five Essential Characteristics of Cloud Computing

Characteristics of Cloud Computing

When companies sign on to cloud computing, they contract remote services instead of providing the hardware and software physically located  in their own offices. CRM is an excellent application for cloud computing. Network speeds are good enough, pricing is extremely positive, and the skills and resources do not have to be inhouse. The five essential characteristics of cloud computing can be put to good use.

1) On-Demand Self-Service

The use of cloud computing allows on-demand use of computing capabilities such as network storage and server time. This means IT is no longer needed in order for a consumer to obtain, configure and deploy certain services. They can merely use cloud service catalogues to select what they require and proceed with what they have to do. A company no longer has to buy all the special software or hardware because the cloud provides what they need. This saves money on purchases and employee training that frees up resources for product development and customer care. Cost models are on the https://www.mrcrm.com.au/shop/ to allow you to make your own financial assessment.

2) Rapid Elasticity

Cloud computing or Software as a Service (SaaS) makes it possible, automatically, to scale capabilities according to demand. To illustrate, when a business becomes successful there is a corresponding increase in computing demand. Instead of engaging several servers to meet this rising demand, businesses can use cloud computing, which can dynamically provide access to additional computing power as needed. Conversely, when the demand goes down, services can be scaled down, both for hardware, and also for software. This is more cost effective than paying for dedicated servers.

3) Broad Network Access

Cloud computing allows broad network access so that services can be made available through a wide range of devices such as mobile phones, PCs, Macs, laptops and tablets. For companies, these resources are hosted in a private cloud network which is operated within the firewall of the company. This means applications and software can be accessed through numerous points of origins by personnel. This makes it possible for them to do work practically anywhere using smart phones and other devices with online connectivity.

4) Resource Pooling

The cloud computing provider has resources that have been pooled together and organized to serve multiple consumers (who in turn serve multiple tenants). This means vast physical and virtual resources can be assigned and reassigned according to client demand. As a result, relieved of the burden of coming up with the answer to each new technical need, consumers are able to streamline their systems.  In essence, consumers do not have to own everything they need because there is a practically unlimited pool of resources for them to use.

5) Measured Service

Cloud computing has a metering capability which controls, monitors and reports the use of resources. This results in audited reports for both the provider and the consumer showing exactly how much hard disk was used, which services were accessed and for how many hours. The implication for companies that use cloud computing means they pay only for what they use which is very cost-efficient for business operations.

These essential characteristics of cloud computing when applied to CRM means, that among other things, companies can avail of software-as-a-service (SaaS) CRM solutions. This spares them the task of buying, installing and upgrading software. Together with reduced IT capital expenditures, trimmed down operating costs and increased storage, cloud computing gives companies the freedom that comes from not having to see to issues such as server updates. The freedom that comes from putting into operation cloud computing and CRM equates to companies having a better opportunity focusing on their products – but most of all, their customers.

Real Estate Agent XRM app from MrCRM

Real Estate Agent XRM app

MrCRM is about to launch its Dynamics CRM powered Real Estate XRM application designed to help Real Estate agents list and sell more houses. Over the next couple of weeks we will be releasing snippets about the actual product and how it will help every real estate agent, from the ones selling one a year to the ones selling one an hour!

Stay tuned to see more soon.

Cloud Strategy

Cloud Strategy

Do you host Microsoft Dynamics CRM in the “cloud” or do you host on premise? MrCRM supports clients’ CRM systems no matter where they are.

We recommend that from a cost and management perspective that the “cloud” is now the preferred option, but some customers have the in-house resources or the policy directive not to host in the cloud. Our suppliers combination of cloud computing and virtualisation solutions provides the ability to scale resources as and when they are needed. This means you don’t need to worry about buying hardware to meet increased performance demands or spikes in traditional in-house physical hardware resources.

Watch the video from Microsoft on Cloud hosting.

CRM Value Matrix

CRM Concept

A report by Nucleus Research on the Value Matrix of CRM systems shows Microsoft Dynamics CRM maintains its position in the Leaders quadrant of the Value Matrix.

In February, Microsoft announced its Dynamics CRM Q2 2012 service update which will include a number of enhancements in functionality and usability including:

  • Native mobile client services for Windows Phone 7, Apple iPad and iPhone, and Android and BlackBerry mobile devices.
  • Support for more Web browsers including Internet Explorer, Chrome, Firefox, and Safari running on PCs, Macintoshes, and iPads.
  • Enhanced social functionality including Activity Feeds that support like and unlike status updates, improved status filtering, and the ability to view all status updates related to a particular record.
  • For on-premise customers, improved analytics based on Microsoft SQL Server 2012 including better data visualization, report editing tools for end users, and time-series data animation.

Nucleus expects these capabilities, scheduled for release later this year, will have an impact on Microsoft’s positioning in future Value Matrices. Although Microsoft still has work to do on social capabilities to be on par with the other Leaders, Nucleus has found many companies are closing the gaps today with existing SharePoint and Outlook integration.

CRM To Xero

CRM To Xero

While the majority of small businesses today in Australia use the award winning and easy to use MYOB, the new cloud based software from Xero is rapidly gaining market share in Australia, New Zealand, USA, and UK.  Small businesses are often mobile, and operate from a range of mobile devices. Together, both Xero and Microsoft Dynamics can be run from hosted systems in the “Cloud”.  Businesses recognise that the Microsoft Dynamics CRM software is the most cost effective, fully featured CRM software that they can use. Many businesses would love to have their two most important software system communicate with each other.  MrCRM uses the fully featured API from Xero and the flexibility of Microsoft Dyanmics XRM to provide a very flexible solution.

It makes the two software packages communicate easily, cheaply and effectively?

This  fully functional Xero to Microsoft Dynamics CRM connector is fully customisable to ensure near-real time updating of not only the CRM software by Xero  but also Xero from the CRM system.

The functionality includes (but is not limited to):

  • Users from CRM to Xero
  • Accounts Bidirectionally
  • Contacts Bidirectionally
  • Products Bidirectionally
  • Quotes Bidirectionally
  • Invoices Bidirectionally

We have the ability to link ANY Entity in CRM to the required area in Xero (and their API is growing all the time) so please contact us with any unique needs so we may discuss further. Pricing includes installation , setup and the first year’s licensing fee. Give us a call, or email us from the ‘Contact Us’ link to the right to have one of our consultants contact you.

CRM 2011 Data Import Permission

Data Import Permission for CRM 2011

When you want to give a member of the team permission to import data there are a number of items that they need access to. The one that stumps most people is that you also need to give them some delete permissions too! Now many of us don’t allow any role other than System Administrator to delete stuff so this can be a sticking point.

The permissions specifically to perform the import are:

  • Core Records
    • Data Import: Create | Read | Write | Delete
    • Data Map: Create | Read | Write | Delete
    • Web Wizard: Create | Read | Write
    • Web Wizard Access Privilege: Create | Read | Write
    • Wizard Page: Create | Read | Write
  • Customization Records
    • View: Read

Ingenero chooses CRM Experts

Green energy solutions provider Ingenero has chosen MrCRM to develop a bespoke solution replacing their existing in-house built sales generation/quoting platform. They have also engaged the Applejack Group to install and customise Microsoft Dynamic’s NAV solution for their accounting needs. This project is expected to take a number of months. Ingenero is one of the fastest growing companies in the Green Power sector and we look forward to working with them.

MrCRM signs Dynamic Finance Solutions

Dynamic Finance Solutions is a Brisbane based company that provides wealth growth solutions and strategies through accounting firms. They have recognised that the Microsoft Dynamics CRM solution is the best for their business and have engaged MrCRM as the best CRM solutions provider to customise the solution to their unique requirements and to train their teams on its use.

CRM 2011 Data Import Permissions

When you want to give a member of the team permission to import data there are a number of items that they need access to. The one that stumps most people is that you also need to give them some delete permissions too! Now many of us don’t allow any role other than System Administrator to delete stuff so this can be a sticking point.

The permissions specifically to perform the import are:

  • Core Records
    • Data Import: Create | Read | Write | Delete
    • Data Map: Create | Read | Write | Delete
    • Web Wizard: Create | Read | Write
    • Web Wizard Access Privilege: Create | Read | Write
    • Wizard Page: Create | Read | Write
  • Customization REcords
    • View: Read